Support

Something not working, or a question about your account? Write to us — a real person reads every message.

Contact us

Email support@cardagain.me, or use Settings → Contact Us inside the app.

We reply within 24–48 hours. If you write from inside the app, your account is attached automatically, which helps us find the problem faster.

Manage or cancel your subscription

Subscriptions are billed by Apple, so they are managed on your device rather than in CardAgain:

  1. Open the Settings app.
  2. Tap your name at the top, then Subscriptions.
  3. Choose CardAgain and pick a plan, or tap Cancel Subscription.

Refunds are handled by Apple. Request one at reportaproblem.apple.com.

Delete your account

You can delete your account and everything in it from inside the app:

  1. Tap your profile picture on the home screen.
  2. Scroll to Danger Zone and tap Delete Account.
  3. Confirm twice — deletion is immediate and permanent.

This erases your cards, photos, videos, voice recordings, voiceprints, calendar imports and profile. It cannot be undone, and we cannot recover the data afterwards.

Deleting your account does not cancel an App Store subscription — cancel that separately using the steps above.

Voice cloning

A cloned voice is created from a recording you provide. Only clone your own voice, or someone else's with their written permission.

You can delete any cloned voice at any time from the Voice Library. Deleting it destroys the voiceprint, including the copy held by our voice provider.

Full details are in the biometric information notice.

Privacy requests

To access, correct, export or delete your personal data, email support@cardagain.me from the address on your account, or write to us:

Triple Dynamic Solutions LLC
835 Freeman Rd, Hoffman Estates, IL 60192-1418
United States

We respond within 30 days (45 in California).